Introduction
- If your email was recently converted to the new Maildir format you may need
to make changes to your Email Client in order to synchronize and/or access
your personal folders or filter your email in your client. Please identify your
client below, then check to see if you need to make any changes.
All Mail Clients
Folders are not displayed properly
- First try closing and opening the client. If that doesn't work, see the
section for the client below.
Username case sensitivity
- Mixed-case and uppercase usernames will be rejected outright. Only
usernames that are entirely lowercase will be accepted.
POP3 with "keep a copy on server" will double mail
- Due to the fact that the converted mail will have a different
internal identifier than the original, most mail clients will need
to resynchronize with the server. This usually manifests itself by
the client pulling down all the mail in the INBOX after the conversion
is done. It should only happen once.
- To avoid this problem, either delete mail off the server, switch
the account to IMAP, or move mail from the INBOX into another folder
Netscape-based Clients (Netscape 4.x, 7.x, 8.x and Thunderbird)
Copy to Sent folder hangs when sending
- There is a bug in the Netscape codebase that prevents these clients
from presenting the user with a completely transparent conversion.
- The email is sent, but a copy is not saved to the Sent folder.
- The following steps will fix it for each client
- Thunderbird
- Click on Tools
- Click on Account Settings
- Click on Server Settings under the your account
- Click on Advanced
- In the box next to IMAP server directory, enter "INBOX." (Without the quotes and keep the trailing dot)
- Netscape
- Make sure the Messenger Portion of Netscape and not the Web browser is open.
- Go to Edit and then Mail and Newsgroup Preferences
- In Mail and newsgroup preferences find the entry for the Andromeda server
- Under that entry select Copies and Folders
- In the area that says "When sending messages automatically" make sure that "Place a copy in" is checked, and the entry for "other" is checked.
- Use the drop down box next to other to select where the mail that is sent is to be stored.
- Press OK
Mac Mail / mail.app
Sent folder doesn't work properly
- Click Mail
- Click Preferences
- Click the Accounts button at the top
- Click the Advanced tab
- In the IMAP Path Prefix box enter INBOX.
- Close the window, close Mail, reopen it and try again
Microsoft Outlook / Outlook Express
Folder resync
- A folder resync should be forced after the conversion is complete. If
this doesn't happen automatically, it should be done by hand
Mail filters inside Outlook break in various ways
- If you do mail filtering from INBOX to other IMAP folders, for some
reason they will break. Redoing the last step of setting up the
filters (selecting which folder the mail should go into) resolves the
problem
- There have been reports that if you use filters inside Outlook to
filter mail into IMAP-based folders, you will not be notified when
they move mail (the little number in parenthesis never shows up)
- A fix for this is in testing now, and will be documented here when it's ready
- In some pathological cases, removing the Outlook account and recreating
it may be necessary (setting the IMAP path in this case was not tried
but would be the preferred alternative)
Outlook error 0x80040403
- This actually has nothing to do with the Maildir conversion.
Outlook is apparently limited by a 16-bit counter for messages in its
INBOX. This means that once you have more than 16,383 messages, Outlook
will fail with this error.
The simplest fix is to move mail into another folder from WebMail or Pine,
or delete unnecessary mail.
Eudora
Folder access breaks
- The IMAP path needs to be hardcoded to "INBOX." (keep the trailing dot)
POP3 gives "Unknown Command LAST"
- You've probably been running Eudora forever and have upgraded several
times. The POP3 LAST command has been deprecated for a long time,
and our current software does not, and should not, support it.
To fix it, you need to edit the eudora.ini file (normally found where
the executables are) and change UsePOPLast=1 to UsePOPLast=0
Additional reference:
- http://www.digiportal.com/support/choicemail/technotes/notes/eudoraLAST.htm
Pine
Folder searches may fail
- A corner case of using aggregate commands in the Folder Collection view
for folder searching will fail because UW IMAP and Pine use an
undocumented, proprietary IMAP extension ("SCAN") which the new IMAP
server does not support. There is no known workaround (aside from grep)
at this time, but the issue is still being looked at
Procmail
.procmailrc changes if you use Procmail to filter your email
- Add the following to your .procmailrc: DEFAULT=$HOME/Maildir/
- Add a dot in front and a forward slash in back of each folder name. For example, if
you filter into a folder called Friends, you would change it to .Friends/ in your
.procmailrc
WebMail
No known issues at this time.