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  Citizenship and Service Education is the only program at Rutgers-Newark that fully integrates classroom learning with service to the community.

CASE offers many different benefits:

  Students earn academic credit and exposure to real-world experience while at the same time gaining a greater awareness about the accountability of citizenship.

  Faculty gain a unique yet practical teaching tool that helps reinforce classroom based concepts thereby enhancing the program/course curriculum.

  Community Partners receive the services of talented and capable students who possess a genuine interest in making effective contributions towards the organization's mission statement.

  The primary CDC contact for the CASE program is Theresa O’Neill

How we can help?

Please click on one of the links below for specialized content:

Students      Faculty      Community Agencies      General Interest

Students...

  • Sign Up!
  • Orientation
  • Timeline
  • Forms/Handouts
  • FAQ

 Students interested in the CASE program need to:

  1. Contact Theresa O’Neill for a list of participating CASE courses
  2. Register for a CASE Course and its corresponding 1 credit Service Placement
  3. Attend a CASE Orientation Meeting
  4. And Theresa will show you what happens next!

**Orientation is required of all participants**

CASE Orientations: Fall 2011

Wednesday, September 14, 2011 at 2:30 pm and 5:00 pm
Location: Hill Hall Room 107

Questions? Contact Theresa O’Neill

**Orientation is required of all participants**

ENROLLED STUDENTS:
Congratulations and Welcome Aboard!
Get Ready for 40 of the Most Amazing Hours!

Semester Schedule: Want to know what to do and when?

  • First Two Weeks
  • Sign up for a CASE course and its 1-credit Service Placement (21:XXX:400)

    Attend CASE Orientation and check out RaiderNet for available placements

    Start contacting Community Partners


  • First Month
  • Finalize your Community Partner selection and turn in your completed Service Learning Contract to the Career Development Center (this is a must!)

    Coordinate your volunteering schedule with classes and any other obligations you have

    Check with your professor for any assignments related to your CASE placement


  • Halfway Through the Semester
  • You should have completed 20 hours (50%) by now

    Be sure to keep careful track of your hours and any related assignments

    Keep your professor and the Career Development Center in the loop!


  • Handling Spring Break or Thanksgiving Weekend
  • Notify your supervisor in advance of your plans—whether you are going to volunteer or not

    Use the time to catch up CASE hours if you have fallen behind


  • Three-Quarters through the Semester
  • You should have completed 30 hours (75%)

    Don’t forget to ask your supervisor for a letter of recommendation!

    If you are not staying after semester end, meet with your supervisor to plan a graceful exit


  • Last Week of Classes
  • Finish up your remaining time and complete your 40 hours!

    Drop off your *validated* timesheet to the Career Development Center (Hill Hall 313 Drop-Off)

    Turn in any related assignments to your professor

    Kick back and celebrate a job well done!


Official CASE Forms (PDF)
CASE Student Timesheet
Sample Service Learning Contract
Sample Ethics Agreement


**All student participants must have a Service Learning Contract and Ethics Agreement on file**


Useful CASE Handouts (PDF)
Complete CASE Student Manual
Official Semester Schedule: Fall 2011
RaiderNet Instructions for CASE Students
Tips for CASE Students

Frequently asked Questions

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Faculty...

  • Sign Up!
  • Timeline
  • Forms/Handouts
  • FAQ

 Faculty interested in the CASE program need to:

  1. Contact Theresa O’Neill to discuss logistics and appropriate placements
  2. Call the Scheduling Office (x5507) to add the 1-credit Service Placement to your course
  3. And Theresa will show you what happens next!

INVOLVED FACULTY:
Thank You and Welcome Aboard!
Get Ready for a Great Semester!

Semester Schedule: Want to know what to do and when?

  • Before the Semester Begins
  • Contact the CDC CASE Coordinator for assistance in attaching a 1-credit Service Placement (21:XXX:400) to your course.

    Decide if you want to make this optional or required for students, as well as whether final grades will be a letter grade (A, B+, B, etc.) or Pass/No Credit.

    Determine auxiliary assignment(s) for CASE students, if desired.

    Discuss Community Partnership possibilities with the Career Development Center.


  • First Week of Classes
  • The CDC CASE Coordinator will visit your classes to introduce the program to students and invite participation.

    Your support at this point is extremely valuable!


  • Second Week of Classes
  • Finalize Service Placement Roster and send a copy to the Career Development Center.

    Double-check availability of Community Partners with the Career Development Center; Offer suggestions to students.


  • Within the First Month
  • Students finalize Community Partner selections, sign completed Service Learning Contracts (click for sample) and remind students to turn them in to the Career Development Center (required of students!).

    Explain to students any assignments related to their CASE placements.


  • Halfway Through the Semester
  • Students should have completed 20 hours (50%) by now.

    Send out Warning Notices to students who have not begun volunteering.

    Arrange a “CDC Check-In.” Set aside all or part of a class for the Career Development Center to come in and lead a group discussion on CASE placements and how they relate to the class.

    Keep the Career Development Center in the loop!


  • Handling Spring Break or Thanksgiving Weekend
  • Depending on their site, students may choose whether or not they want to work over Spring Break or Thanksgiving Weekend.

    It is the students’ responsibility to inform their supervisors of their plans—kindly remind them of this.

    Recommend students use the time to either catch up or “bank” volunteer hours.


  • Three-Quarters through the Semester
  • Students should have completed 90% of their time (36 hours).

    You may want to consider having one-on-one “debriefings” with each of your CASE students, as they wrap things up at their sites.


  • Last Week of Classes
  • Students will be completing their 40 hours and turning in any assignments you gave.

    Remind students to drop *validated* timesheets to the Career Development Center (Hill Hall 313 Drop-Off).


  • After the Semester Ends
  • Remember, CASE Service Placement is graded on a *separate* roster.

    Review CASE student work and award appropriate grades.

    Reflect on the semester and decide how you would like future CASE courses to be

    Kick back and celebrate a job well done!


Official CASE Student Forms (PDF)
CASE Student Timesheet
Sample Service Learning Contract
Sample Ethics Agreement


**All student participants must have a Service Learning Contract and Ethics Agreement on file**


Useful CASE Handouts (PDF)
CASE Faculty Manual
CASE Student Manual
Official Semester Schedule: Fall 2011
Tips for Faculty

Frequently asked Questions

  • A1: What is CASE?
  • This unique program combines academic credit with service to the community. If you offer a course that is a part of the CASE program, then your students have the opportunity to earn an additional credit by performing 40 hours of community service. Thus, a course that is normally 3 credits is now 4 credits.


  • A2: Where would my students do their community service?
  • The CASE program boasts of many local community agencies willing to work with RU students. Whether professors select placements beforehand or allow students to choose, placements are intended to supplement classroom learning. Thus professors are the best determiners of appropriate placements. All student participants will have an individual Service Learning Contract, or agreement signed between you, the student, and the Community Partners.


  • A3: What is a Service Learning Contract?
  • Each CASE student in your course will have an individualized learning plan for the semester called a Service Learning Contract, signed by you, the student, and the student’s Community Partner supervisor. All students must have a separate Service Learning Contract, even if they are doing the same job. Click HERE for a sample Service Learning Contract.


  • A4: What if I want an agency that is not a Community Partner?
  • If you are interested using a community agency for your students not listed as a CASE provider, it still may be eligible for use as a CASE placement. However, the agency must sign a contract with CASE program before students may begin volunteer work as part of the CASE program.


  • A5: If I sign up, is this something all the students must do?
  • Professors may choose to make this service placement optional or mandatory for their students.


  • A6: How will I track who is in CASE and who isn’t?
  • All CASE students must enroll in a 1-credit course called “Service Placement,” which has its own roster separate from the regular class.


  • A7: How will I know how my students are doing at their sites?
  • While the CASE program certainly encourages direct communication with the Community Partners, the Career Development center routinely contacts the Community Partners to check on student progress. All feedback is relayed back to the professor.

    Many CASE faculty have also found it useful to assign students a journal, a paper, or a project centering on the CASE experience and how it relates to the course.


  • A8: Is there a lot of paperwork?
  • The only extra piece for you would be the Service Placement roster. The students are ultimately responsible for turning in their Service Learning Contracts, timesheets, and related materials to the Career Development Center, which are later verified with the Community Partner.


  • A9: How do I grade this?
  • It is a matter of personal preference. Some faculty grade Service Placement on a Pass/No Credit basis. Others choose to assign a letter grade (A, B+, B…). If assigning a letter grade, we recommend giving the same grade to Service Placement as you do the regular course.


  • A10: How do I get started?
  • If your department has offered CASE courses in the past, then you would need to contact the Office of Scheduling to attach the 1-credit Service Placement Course (21:XXX:400) to your desired academic offerings. Your department’s Service Placement course may or may not be listed in the current academic catalogue, even though it is available.

    If your department has not offered CASE before, please contact the Career Development Center.


  • A11: I still have more questions. What should I do?
  • For more information, contact Theresa O’Neill, Career Counselor/CASE Coordinator by phone at (973) 353-5333 or via e-mail at tconeill@newark.rutgers.edu.


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Community Agencies...

  • Sign Up!
  • Timeline
  • Forms/Handouts
  • FAQ

  Agencies interested in becoming a CASE Community Partner need to:

  1. Contact Theresa O’Neill at the Career Development Center to discuss logistics and appropriate placements
  2. Download the Community Partner Application
  3. Fax the completed Community Partner application to (973) 353-5355
  4. And Theresa will show you what happens next!

EXISTING COMMUNITY PARTNERS:
Thank You and Welcome Aboard!
Get Ready for a Great Semester!

Semester Schedule: Want to know what to do and when?

  • Before the Semester Begins
  • Contact the CDC CASE Coordinator for assistance in developing placements as well as ways to attract volunteers.


  • First Two Weeks of Classes
  • (Early September for Fall or Late January for Spring)

    Classes begin, eligible students sign up for the CASE Program

    Students attend mandatory Student Orientation.


  • Within the First Month
  • (Through October for Fall or February for Spring)

    Students begin contacting Community Partners and arranging for interviews. Look for those phone calls and emails!

    Please immediately inform students of any pre-screening requirements you have (e.g. TB Test) that could delay the start of volunteering. Keep in mind that students have deadlines, and substantial delays can break a placement.

    Students finalize Community Partner selections. Sign your CASE Student’s completed Service Learning Contract (click for sample) and make a copy for yourself.

    Sit down with the CASE Student and determine a volunteer schedule as well as goals for the placement.


  • Halfway Through the Semester
  • (Early November for Fall or mid-March for Spring)

    Students should have completed 20 hours (50%) by now.

    Keep the Career Development Center in the loop! Notify us immediately of any questions, problems, or concerns


  • Handling Spring Break or Thanksgiving Weekend
  • Early on ask your student directly about plans for Spring Break or Thanksgiving weekend

    Remember that students are *not obligated* to volunteer when classes are not in session, but they are required to be clear beforehand about their plans of whether or not to volunteer.

    Conversely, if there are any special days when your agency is closed, make sure your student knows about it!


  • Three-Quarters through the Semester
  • (End of November for Fall or end of April for Spring)

    Start planning the end of the semester with your CASE Student. Discuss the possibility of continued volunteering (if applicable).


  • Last Week of Classes
  • (Early December for Fall or Early May for Spring)

    Students will be completing their 40 hours and turning in their timesheets.

    Offer your CASE Student a letter of recommendation and/or contact reference.

    Confirm with the Career Development Center your CASE Student’s completion of hours and provide any pertinent feedback.


  • After the Semester Ends
  • Reflect on the semester and decide how you would like future CASE placements to be.

    Kick back and celebrate a job well done!


Official CASE Student Forms (PDF)
CASE Student Timesheet
Sample Service Learning Contract
Sample Ethics Agreement


**All student participants must have a Service Learning Contract and Ethics Agreement on file**


Useful CASE Handouts (PDF)
CASE Community Partner Manual
CASE Student Manual
Official Semester Schedule: Fall 2011
Tips for Community Partners

Frequently asked Questions

  • A1: What is CASE?
  •    This unique program combines academic credit with service to the community. Students in the CASE program enroll in special courses where they have the option to earn an additional academic credit by completing a set amount of community service with an approved provider (“Community Partner”). The students gain valuable real-world experience, while Community Partners receive the services of bright dedicated students.


  • A2: How are students assigned placements?
  •    When students enroll in CASE courses, they receive access to a database of available community service placements. The students then contact the respective agencies directly to arrange service. All service placements must receive final approval from both the students’ professors and the Career Development Center before the students start volunteering.


  • A3: Can I ask for a certain number of volunteers?
  •    While there is no guarantee that you will receive students at any given time, we at the Career Development Center will provide you with as many resources as possible to attract volunteers, whether through the CASE program or other avenues, such as our internship program.


  • A4: How can I get my agency on board?
  •    Before you can accept volunteers from the CASE program, you must first register as a CASE Community Partner. CLICK HERE to download the complete Community Partner Application. Upon receiving your completed application, we’ll take care of the rest. It’s that easy! Please note that completion of a Community Partner Application is an absolute requirement.


  • A5: Are CASE Students “pre-screened” for volunteering?
  •    Because of the diverse nature of our Community Partners with differing volunteer needs, Rutgers University cannot pre-screen students prior to participation. Therefore, we advise all our Community Partners to screen CASE Students as they would for any other prospective volunteer.


  • A6: Do CASE Students receive an orientation?
  •    Yes. All students attend a mandatory orientation where they receive the necessary forms and learn what is expected of them as program participants. They are also required to attend any orientations/trainings given by their Community Partners.


  • A7: What is a Service Learning Contract?
  •    Each CASE student at your agency will have an individualized learning plan for the semester called a Service Learning Contract, signed by you, the student, and the student’s professor. All students must have a separate Service Learning Contract, even if they are doing the same job. Click Here for a sample Service Learning Contract.


  • A8: My agency has a volunteer minimum of 100 clock hours over a six month period. Can I require this of my CASE student?
  •    Yes, as long as the student is aware of the condition prior to volunteering. Please be aware that once the student fulfills the 40-hour service requirement in the Service Learning Contract, any subsequent volunteering will be a private agreement between the student and the agency. Rutgers-Newark, and the Career Development Center will no longer be involved with the placement.


  • A9: Do students stay beyond the 40 hours?
  •    Yes. Many of our students can and have continued working with their Community Partners after the formal end of the semester.


  • A10: When is CASE offered?
  •    CASE courses are offered during the fall and spring semesters ONLY: September through early December and late January through early May.


  • A11: I still have more questions. What should I do?
  •    For more information, contact Theresa O’Neill, Career Counselor/CASE Coordinator by phone at (973) 353-5333 or via e-mail at tconeill@newark.rutgers.edu.


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General Interest...

  • Introduction
  • FAQ
  • Contact Us

Thank you for stopping by! Are you…

…a parent of a Rutgers-Newark student?

…a resident of the Greater Newark metro area?

…a non-Rutgers-Newark student?

…a Rutgers-Newark staff member?

Perhaps you are just curious...?

**Click on one of the tabs above!**

Frequently asked Questions

  • A1: What is CASE?
  •    This unique program combines academic credit with service to the community. Students in the CASE program enroll in special courses where they have the option to earn an additional academic credit by completing a set amount of community service with an approved provider (“Community Partner”). The students gain valuable real-world experience, while Community Partners receive the services of bright dedicated students.


  • A2: Where do students do community service?
  •    The CASE program boasts of many local community agencies willing to work with RU students, called “Community Partners.” Students attend a CASE orientation at the Career Development Center where they receive instructions on selecting a Community Partner, accessible through the Career Development Center’s exclusive RaiderNet database.


  • A3: Is this like an internship?
  •    Sort of. Like internships, CASE is about experiential learning and practical application of skills. What separates CASE from internships is that CASE is always integrated with an academic course, whereas an internship may stand on its own.


  • A4: Is this only for people in certain majors?
  •    No! Any student enrolled in a CASE course may participate, regardless of major or academic standing.


  • A5: Are these paid placements?
  •    Unfortunately, no. Because this is a Community Service program, placements are limited to ones at participating non-profit agencies and on a credit-only basis.


  • A6: When is CASE offered?
  •    CASE courses are offered during the fall and spring semesters.


  • A7: I still have more questions. What should I do?
  •    For more information, contact Theresa O’Neill, Career Counselor/CASE Coordinator by phone at (973) 353-5333 or via e-mail at tconeill@newark.rutgers.edu.


Theresa O’Neill, Career Counselor/CASE Coordinator
360 Dr. Martin Luther King, Jr. Blvd.
Hill Hall 313
Newark, NJ 07102-1801
Direct: (973) 353-5333 * Office: (973) 353-5311
Fax: (973) 353-5355
tconeill@newark.rutgers.edu

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