- Name of organization / website:
-
- The Citizen's Charter Unit (United Kingdom)
-
- Reference to source:
-
- http://www.open.gov.uk/charter/ccuhome.htm
- http://www.open.gov.uk/charter/list.htm
- http://www.open.gov.uk/charter/mark/win96/winners.htm
-
- Award Program:
-
- Charter Mark
- Best Publication of Performance Indicators Competition (http://www.open.gov.uk/charter/acpi97.htm)
-
- Number of units of information:
-
- approx. 100 Charter Mark winner descriptions
- 42 national charters
- 10.000 local services (NOT on website)
-
- Contact for source:
-
- The Citizen's Charter Unit
- Cabinet Office (OPS)
- Horse Guards Road
- London SW1P 3AL
- tel: +44 (0)171 270 1838
- fax: +44 (0)171 270 5824
-
- or
-
- Christina Stone / James Airey
- Cabinet Office
- tel: +44 ((0)171) 270 6979
- e-mail: charter@gtnet.gov.uk
-
- Description of source:
- Nature of best practices described:
-
- national (and local) public services
-
- Example of best practice description:
-
- CarelineService
-
- Search capabilities:
-
- list keywords:
- United Kingdom (England, Scotland, Wales &NorthernIreland)
- Great Britain (England, Scotland &Wales)
- England & Wales
- Scotland
- Wales
- Northern Ireland
-
- winners
- Northern Ireland
- Scotland
- Wales
- Education and Employment
- Environment
- Health
- Home Office
- National Heritage
- Social Security
- Trade and Industry
- Transport
- Treasury
-
- Other:
-
- CD-rom with performance information forthe whole UK on schools, hospital trusts, local
authority servicesand emergency services.
- Available at: +44 ((0)345) 22 32 42
|