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This book,
Building Good Governance: Reforms in
Seoul,
published by the
National
Center for Public Productivity and the Seoul Development
Institute, contains as cases the reforms which Seoul planned and
administered. It addresses the impacts of those reforms as well
as difficulties and problems in the implementation process.
As there has
rarely been such analytical and comparative information
available on reform cases in the Asian region, this book should
prove to be an invaluable contribution to the countries which
plan to promote similar reforms.
The book
consists of four major sections: enhancing transparency,
improving integrity, upgrading responsiveness, and increasing
productivity. In the volume, there are discussions as to the
background and the application process, the problems discovered
in the application process, the efforts to overcome those
problems, and the program effects of the specific reform
project.
Click each chapter to see it's contents.
=== Table Of Contents ===
1. The Background and Strategies of
the Seoul Metropolitan Government Reform:1998-2002
2. Building a Transparent Bureaucracy
in the City of Seoul a holistic view Seoul : Metropolitan
Government
3. Strategic Use of IT : The
Effectiveness of The Seoul Metropolitan Government's Open System
4. A First Look at Users' Perception
of the Seoul Open System
5. Evaluating he Municipal Reforms
Through Engaging Citizens-the case of the Corruption Report
Card to the Mayor and the Integrity Pack
6. The Anti-Corruption Index : A
Cornerstone of Controlling Corruption
7. Citizen Satisfaction Surveys :
Building from the Seoul Metropolitan Government Model
8. Saturday Date with the Mayor
9. A Seoul Model for Industrial
Relations : Soul Searching for the City, Managers and Labor
Unions
10. Smg's Experiences and Lessons in
Administrative Reform : The Case of Restructuring
Organization and Manpower
11. Performance Measurement
Initiative : A Status Report and Reflection | 
