MONTCLAIR, NEW JERSEY

Montclair, New Jersey is an economically and racially diverse community of 38,000 people located approximately 12 miles west of New York City. In 1997, the Sloan Foundation funded a three-year citizen-driven government performance project in Montclair. The overall project goal was to involve stakeholders in assessing and improving government performance, and influencing how government services could be made more responsive to community needs.

• Case in Brief

• Teaching Case

• Detailed Case 

• Teaching Notes

• Budgeting Teaching Notes

• Performance Measurement Teaching Notes

• Municipal Managers Teaching Notes

• Program Evaluation Teaching Notes

• Citizen Survey Teaching Notes

• Introduction Module Teaching Notes

• Montclair Strategic Planning and Management Teaching Notes

Background Information

• Montclair Survey

• Montclair Performance Report

• Survey Results (pie charts)

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Updated February 05, 2004