WORCESTER, MASSACHUSETTS 

The Worcester Regional Research Bureau's Center for Community Performance Measurement has released its third report, Benchmarking Municipal and Neighborhood Services in Worcester. It presents data related to a variety of services including those provided by the Department of Public Works; the Department of Parks, Recreation, and Cemetery; and the Worcester Public Library.

• Case in Brief

• Detailed Case

• Worcester, Research Methods Teaching Notes

• Worcester, Introduction Module Teaching Notes

• Worcester Home Page

• Benchmarking Municipal and Neighborhood Services in Worcester Full Report May 2002

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Updated March 01, 2004