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The Changing Role of Municipal Managers An Online Educational Module Based on the Citizen-Driven Performance Measurement Project Sponsored by The Alfred P. Sloan Foundation
Like other modules in this series, this online course uses cases developed for the Sloan-Foundation-funded Citizen-Driven Government Performance Project. In particular, this module illustrates managerial decision-making concepts, the critical importance of citizen input to decision making in government and how citizen input can improve the effectiveness and efficiency of government decisions and ultimately services.
TEACHING NOTES:
DISCUSSION QUESTIONS: (MS Word) (PDF)
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