|
| |
National Public Sector
"Performance Measurement, Performance Improvement On-line
Conference"
Performance Measurement, Performance Improvement On-line
Conference - 1998 National Public Sector Productivity Conference
The National Center for Public Productivity
(NCPP), Rutgers University, Newark, and the Institute for Public Affairs at the University
of Illinois, Springfield, in cooperation with the Center for Accountability and
Performance of the American Society for Public Administration announce the latest in a
twenty-year series of Public Sector Productivity Improvement
Conferences. This "virtual meeting" will be conducted during the second and
third weeks of November, 1998 (Nov. 9-20), It will address four major themes:
* Citizen-Driven Government Performance
* Communicating Performance
* Developing and Sustaining Measurement Systems
* Lesson Learned: Twenty-five years of Performance Measurement
Conference Description
Topics will be introduced over a two-week period. A series of 3-5 substantive papers will
presented on the Conference web site for each of the topic areas, along with comments from
several expert panelists. All participants will then be invited to join in the discussion.
The paper authors, panelists and online attendees will continue the discussions with the
help of an online moderator. Sub-topics may emerge and new discussions may be opened to
follow those sub-topics.
Following the conference all discussion comments will remain available online, and an
archive summary of the discussion will be available on the NCPP web site along with the
presented papers. A list of all participants
with full contact information and areas of interest will be available to all attendees. A
synopsis of the Conference will be published in the Public Productivity and Management
Review.
For information on participating as a presenter or discussant contact the program
co-chairs:
Patria de Lancer Julnes, Ph.D, Assistant Professor, DPA Program University of Illinois at
Springfield at: julnes.patria@uis.edu
or Rueben Leslie Jr., State of Texas, Department of Human Services at: reuben.leslie@dhs.state.tx.us
Conference Registration
Registration for the Conference is only through membership
in the National Center for Public Productivity.
For further information on registering for the conference contact: Stuart Grifel at sgrifel@aol.com
Membership in the National Center includes:
|
- REGISTRATION TO THE ON-LINE PUBLIC SECTOR PRODUCTIVITY
IMPROVEMENT CONFERENCE: "PERFORMANCE MEASUREMENT, PERFORMANCE IMPROVEMENT"
- ANNUAL SUBSCRIPTION TO THE PUBLIC PRODUCTIVITY AND
MANAGEMENT REVIEW (PPMR).
- DISCOUNTED PURCHASE OPTION FOR AVAILABLE BACK ISSUES
OF PPMR.
- ELECTRONIC NOTICE OF UPDATES TO BEST PRACTICES
WORLDWIDE WEB SITES, CITIZEN-DRIVEN GOVERNMENT PERFORMANCE PROJECT, EXEMPLARY STATE AND
LOCAL AWARDS, CONFERENCES, WORKSHOPS, AND SEMINARS.
- PUBLICATION NOTICES OF NATIONAL CENTER-RELATED BOOKS,
PUBLICATIONS, AND VIDEOS, ON PERFORMANCE MEASUREMENT, QUALITY GOVERNMENT, HUMAN RESOURCES,
TECHNOLOGY, PARTNERSHIPS AND PRIVATIZATION, ETC.
|
An online conference shares many of the
attributes of one held in person, but also has some important differences. The online
conference is structured around specific topics of interest. A content foundation of
submitted papers will form a base on which discussion of the topics can be constructed.
Once the papers are available for reading and some early comments on those papers
presented, the discussion will open up to all of the attendees. Questions, comments and
differing perspectives will help everyone explore the topic more fully. Online moderators
will be available to help guide the conversation and help anyone experiencing difficulties
reading or posting discussion comments.
Do I need to be online at a special time to participate?
One of the great things about an online conference is that you attend at your convenience
and from wherever you are. You don't have to travel anywhere and there's no specific
time when you need to attend. Some people may attend from their offices during the day
while others will drop in after putting the kids to bed in the evening. Some people
will drop in several times a day. Others may come less frequently. It is
completely up to you to decide when and how often to come.
But won't I miss something while I'm not online?
No. Unlike a conference held in person, the discussion takes place over time rather than
all at once. Online discussions can continue over several days or even weeks.
Much like a series of email or letters, the discussion unfolds over time with everyone
able to see everyone else's comments as the discussion progresses. When you as a
participant want to add a comment, the process is similar to sending an email or filling
out an online form. You simply enter your comment into an online text form and when you
are finished, your comment is added to the discussion. It is immediately available to
viewing by other participants, but also becomes part of the permanent discussion
transcript.
When you come to the conference, you will be able to see all of the new comments that have
been added since the last time you attended. You can even go back and look through the old
thread of discussion leading up to the present point. Even if you come in to the
Conference (or to a particular discussion within the conference) after it has started, you
can
easily read through the discussion history and leap right in.
How do I know who wrote the comments in a discussion?
The author of each comment is identified by name so that everyone knows who it is that is
"speaking" in the discussion. The author's name will also link to further
information about the person and an email address that can be used for private
correspondence.
While we hope that most of these interactions
will occur in the public space, there are instances where a private message is useful.
Each participant is required to provide an email address during registration and supply
some very basic information. Beyond that, participants are free to tell as much or
as little about themselves as they would like.
There will also be a special Introductions area where participants can introduce
themselves and share information about themselves and their interest in the topics. This
is purely voluntary, much like introducing oneself in a public meeting or forum.
What if I need help?
The online conference system is easy to use and works just like other parts of the world
wide web. But of course it takes a little getting used to. There are a number of resources
available to help.
An online help manual provides a good overview of how to participate in the online
conference. It includes clear examples of how to move around the
conference, how to read discussion comments and how to enter comments of your own.
A New User Practice area provides a place to practice outside of the actual topic
discussions. This area also includes some Tips and Pointers to help you make full use of
the system.
Conference moderators will be online frequently and will respond quickly to questions or
problems. Each page of the conference includes a button to send a quick email to a
moderator. You will receive an email response, usually within a few hours at the most.
|
Related Performance Measurement
Links:
NCPP Related Sites:

Citizen Driven Government Performance Reading Room
External Links:
|