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Competent Government: Theory and Practice
The Best of Public Productivity and Management Review
Available from the Chatelaine
Press
Thirty articles provide a range of perspectives on the current thinking
and productivity agenda of the last decade. The book contains seven clusters
of articles which provide a basis for individual reading as well as classroom
discussion. The concepts, case-studies and positions taken by the contributors
provide a breadth pf perspective and experience. 33 Articles in Seven Parts:
I. Adapting from Experience--addresses broad issues.
II. Strategic Management and Productivity--provides critical examination
of the potential and limitations of strategic management.
III, The Budget as a Productivity Tool---planning and control of performance
throught the annual budget.
IV. Measuring Public Performance--How to document performance ahd changes
in performance over time.
V. The Human Side of Enterprise--motivation, ethics, human resource management
aas a function of performance appraisal--the use of volunteers.
VI. The Direction of the Productivity Movement--goes from classical paradigms
to "reinventing government"
VII. Productivity: New Ideas and Implementation--integrates theory and practice
through overviews of two recent National Public Sector Productivity Conferences.

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