Improve efficiency and effectiveness in your public administration duties with the ...
Public Productivity Handbook
edited by
Marc Holzer
Rutgers University, Newark, New Jersey
November, 1991
720 pages, illustrated
$165.00 (U.S. and Canada)
$189.75 (All other countries)
$ 59.75 --on orders of five or more copies, for classroom use only.
This comprehensive reference/text provides a detailed approach to the concept of productivity improvement in public administration-dispelling myths regarding risks vs. rewards, quantity vs. quality: assumptions vs. expectations, and public vs. private sector experiences.
Includes helpful guidelines to public administration productivity improvement based on scores of case studies.
- Clarifving strategies to deliver services while improving total qtlalitv:
Public Productivity Handbook
- presents a systematic overview of the subject-enabling readers to avoid
mistakes and develop practical plans to reach goals
- offers state-of-the-art knowledge-including timely consideration of
common fiscal problems and the austerity of the 1990s
- contains references to hundreds of articles, books, and reports on the topic-facilitating easy access to further information on specific issues
· and more !
Public Productivity Handbook serves as an essential reference for all public administrators and managers at federal: state: or municipal levels and as an excellent text for graduate-level courses in public administration and management/business administration. For information on ordering teh Public Productivity Handbook, you can e-mail us at
ncpp@andromeda.rutgers.eduPublished by:
Marcel Dekker, Inc
270 Madison Avenue, New York, NY 10016
. (212) 696-9000
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. Tel. 061-261-8482
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