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PUBLIC ADMINISTRATION TEACHING ROUNDTABLE
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Cases for the ClassroomCases are one of the most important teaching resources in that they test the ability of students to apply the theories to a real-world situation. In this sense, this section includes links to case studies categorized as general, governmental, and published resources. General Resources consist of links to academic, nonprofit, and private organizations' websites.Governmental Resources presently includes
links to federal, state and local governments' websites that provide cases. The Published Cases section provides
information regarding the publications for case studies. Many cases from several sites can be downloaded at no charge
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General Resources for Case Studies
ASPA's Center for Accountability and Performance ASPA's Center for Accountability and Performance is engaged in a multi-year program to develop more than 50 case studies, from all levels of government, on performance management in government. http://www.aspanet.org/cap/cases.html
Association for Research on Nonprofit Organizations and Voluntary Action This organization has case studies. Please use the search engine in its articles and reports area.
Benton Foundation Learning through shared experience is very effective. This site houses discussion and share your ideas about experiences in creating and implementing a successful communications strategy in the digital age. http://www.benton.org/Practice/Toolkit/discuss.html
Cascade Center for Public Service This is a research and training center based at the University of Whington's Daniel J. Evans School of Public Affairs in Seattle. It is a nationally recognized management andtraining program for senior and mid-level managers
Case Method Website: How to Teach with Cases / University of California, Santa Barbara This part of the site consists of some general materials to help you learn to teach with the case method. For teaching specific cases, see the “Teaching Notes” section of the case itself http://www.soc.ucsb.edu/projects/casemethod/teaching.html
Case Method of Instruction (CMI) Outreach Project/ Vanderbilt University This project aims to increase awareness of the case method of instruction as an alternative or supplement to more traditional methods of early intervention personnel preparation and to increase the number of instructors who are skilled in using the method http://www.vanderbilt.edu/cmiproject/
CaseNet CaseNet is a World Wide Web site for teachers interested in the use of the case method in International Affairs. http://csf.Colorado.edu/CaseNet/index.html
Case Studies in Public Policy Development by Ginsler & Associates Inc Ginsler & Associates Inc. brings over 25 years' experience in community development, human services planning, and community capacity building to bear on today's most challenging community issues. Working with community organizations, donors, and governments in such areas as homelessness, hunger, community research, and multi-sector co-ordination and collaboration, we help bring out the best in community service agencies, local businesses, and government programs http://www.ginsler.com/html/partv_a.htp
Case Studies in Science – State University of New York – Buffalo This site includes listed videotapes, articles, books, bibliographies, and web links to the case study literature. Hopefully, this will give you a sample of the recent attempts to introduce the method into the science classroom and a glimpse of its potential as seen through the eyes of some of its most ardent advocates http://ublib.buffalo.edu/libraries/projects/cases/teaching/teaching.html
Center for Technology in Government The Center for Technology in Government (CTG) works with government to develop information strategies that foster innovation and enhance the quality and coordination of public services. We conduct applied research and partnership projects on the policy, management, and technology issues surrounding information use in the public sector.
Center for Creative Leadership The mission of the Center for Creative Leadership is to advance the understanding, practice and development of leadership for the benefit of society worldwide
Citizen Driven Government Performance (Sloan Funded Performance Measurement Case Studies)(Available for free download) The cases featured on this website are narratives of citizen-driven initiatives that involve citizens in the measurement of government performance. http://www.andromeda.rutgers.edu/~ncpp/cdgp/resources.html
Congressional Internet Caucus Advisory Committee The Congressional Internet Caucus Advisory Committee (ICAC) strives to assure informed decisionmaking by policymakers. Such decisionmaking in the Internet space should be based upon a solid foundation of reliable metrics and statistics. Internet policy debates would be vastly more productive given that foundation. As the Internet is in its relative nascence statistics that would inform the policy debate are rare. However, there is some budding research that aims to inform the debate. http://www.netcaucus.org/statistics/
Dispute Resolution Program There are many examples of how mediation has successfully resolved conflicts, particularly in the areas of cross-cultural relations and violence prevention http://www.ciiyofla.org/ATTY/resolution
Domestic Violence Training Program This is a project designed to promote police-community cooperation to control and decrease domestic violence. There are cases available, but not online http://w5.ci.chi.il.us./cp/AboutCPD/PressReleases/PressReleases95/DomesticViolenceAwards .html
Electronic Hallway They provide numerous cases of course design and materials, with lots of links. Password needed.
E-Governance Institute in Graduate Department of Public Administration Rutgers University-Newark The Institute is committed through its work to supporting the gathering and sharing of knowledge, information and data in order to increase the understanding of how e-governance can strengthen the fundamental partnership between the public sector and the private citizen http://www.andromeda.rutgers.edu/~egovinst/Website/bestpracpg.htm
European Case Clearing House Quite simply, we are the largest single source of management case studies in the world. We hold and distribute all cases produced by the world's best-known managment teaching establishments, as well as case studies in many languages produced by individual authors from almost every corner of the globe. We distribute the European case collections to the North American market http://www.ecchatbabson.org/
Harvard Business School Case studies, notes, videotapes, course modules, software and pertinent working papers. http://www.hbsp.harvard.edu/frames/groups/case/index.html
Institute for the Study of Diplomacy, Georgetown University This site provides case studies on international affairs, available with little charge.
International Consortium of Governmental Financial Management This site provides case studies on governmental financial issues http://www.icgfm.org/reports.htm
International Records Management Trusts This pioneering compilation and presentation of good practices and guides for the management of financial records fulfils a century-old need at the beginning of a new century, providing a beacon to guide financial managers and government officials across the world in shedding light upon the mysteries of the great bureaucratic entities that constitute 21st Century governments. Since 1996 the Trust’s research program has explored the challenges of information management facing modern governments with the aim of defining practical solutions. The focus has been on financial and personnel records and the relationship between records management, public service reform and accountability, particularly in the electronic environment. http://www.irmt.org/download/documents.html#res
Journalism.org This site represents a joint Internet presence of the Project for Excellence in Journalism and the Committee of Concerned Journalists. Rather than promoting our two organizations, it is designed to be a portal and a utility for people interested in journalism - citizens, news people or students. It offers a catalog of tools, techniques and ideas, lists of principles, empirical research, links to other journalism sites, job links, compilations of ethics codes and many other resources for journalists and citizens alike. http://www.journalism.org/resources/education/case_studies/cases.asp
Kennedy School of Government, Harvard University The Case Program is the world's largest producer and repository of case studies designed for teaching about how government works and how public policy is made. Their cases are written to facilitate discussion-based, interactive learning about both policy issues and management strategies in the public and not-for-profit sectors. http://www.ksgcase.harvard.edu
Learning and Teaching Support Network Centre for Economics The Learning and Teaching Support Network Centre for Economics (Economics LTSN) centre provides a range of free services that support university teachers of economics in the UK http://www.economics.ltsn.ac.uk/handbook/casestudies/12.htm
Mining, Minerals and Sustainable Development Mining, Minerals and Sustainable Development (MMSD) was an independent two-year process of consultation and research with the objective of understanding how to maximise the contribution of the mining and minerals sector to sustainable development at the global, national, regional and local levels. Through this process, MMSD has proposed a clear agenda for global change in the minerals sector, that is based on careful analysis, that is understood and supported by many key stakeholders, and that identifies mechanisms for moving forward. http://www.iied.org/mmsd/activities/global_information_dialogue.html#reports
National Academy of Public Administration This site has case studies on public administration, online or offline http://www.napawash.org/napa/index.html
National Alliance to End Homelessness The National Alliance to End Homelessness is a nonprofit organization whose mission is to mobilize the nonprofit, public and private sectors of society in an alliance to end homelessness
The National Civic League The National Civic League's web site contains information on a broad variety of topics related to our mission. Browse NCL's programs for an assortment of online community building resources, articles, and speeches from experienced facilitators, researchers, and leaders http://www.ncl.org/about/usefultools.html
National Endowment for the Arts This section of LESSONS LEARNED offers a compendium of case studies in the arts crossing disciplines (music, theatre, dance, visual arts, literature, folk arts) and touching on issues of concern to the entire arts community whether you are an artist, arts administrator, board member, community volunteer or educator. http://arts.endow.gov/pub/Lessons/Casestudies/casecontents2.html
National Partnership for Reinventing Government There are 23 case studies about reinventing government. About 20 federal agencies wrote up their experiences in the use of strategic planning and/or performance measurement as case studies in the early stages of GPRA implementation in response to an initiative of the American Society for Public Administration (ASPA). Many of these case studies are of agencies selected as pilot projects under the Results Act. The lessons learned from these case studies should continue to be helpful as other Federal agencies move into strategic planning and performance measurement. http://www.npr.gov/library/studies/list.html
Nelson A. Rockefeller Institute of Government They provide lots of case studies on public administration, among which many are specific to New York state and local government. http://rockinst.org
Performance Measurement for Government Governmental Accounting Standards Boards This site concerns the use and reporting of performance measures for government services. Performance measures are meant to provide more complete information about a governmental entity's performance than traditional budgets or financial statements and schedules can provide. Performance measures are concerned with the results of the services governments deliver, and help provide a basis for assessing the economy, efficiency, and effectiveness of those services. This site has numerous links to case studies funded by the Alfred P. Sloan Foundation http://accounting.rutgers.edu/raw/seagov/pmg/index.html
Pew Center for Civic Journalism The Pew Center's objective is to report on various civic journalism experiments around the country, sharing the lessons learned with the rest of the profession and tracking how those experiments are evolving. http://www.pewcenter.org/doingcj/pubs/cases/intro.html
Political Science Cyberclasses This site serves to provide a list of political science classes on the Internet from which we can share ideas, information and insights on teaching and research. It does not merely aim at a collection of syllabi but also provision of class materials and incentives for "cyber-education". http://www.psci.unt.edu/kho/cybercls
Public Performance & Management Review This journal has cases and comments http://www.andromeda.rutgers.edu/~ncpp/roundtable/ppmrcases.htm
School Improvement in Maryland Case studies and best practices http://mdkl2.org/practices/index.html
South Carolina Executive Institute The Executive Institute offers a limited number of case studies dealing with issues of public policy and management. They are for use in academic classrooms and in professional training settings and have been specifically written for the South Carolina Executive Institute.
Sustainable Communities Network Communities throughout the country are undertaking initiatives that integrate environmental, economic and social goals. In this section you will find profiles of innovative projects and programs as well as numerous links to web sites that describe a wealth of other initiatives. http://www.sustainable.org/casestudies/studiesindex.html
Transparency International This site provides case studies about how governments around the world are tackling corruption http://www.ti-bangladesh.org/bp/
The Brookings Institute Center on Urban the Metropolitan Policy: This site provides case studies on urban related issues http://www.brookings.edu/dybdocroot/es/urban/urban.htm
The Council for Higher Education Accreditation The database contains good practices in accreditation review provided to CHEA by faculty and administrators at colleges and universities throughout the country. http://www.chea.org/good-practices/index.cfm
The Leadership Network Search results of case studies with the search engine. This is a new agency of the Government of Canada, created in June 1998, whose mandate is to promote, develop and support networks of leaders throughout the Public Service of Canada, and to assist them in the ongoing challenge of public service renewal. http://www.leadership.gc.ca/search_return_e.asp?id=0
The National Alliance to End Homelessness The National Alliance to End Homelessness is a nonprofit organization whose mission is to mobilize the nonprofit, public and private sectors of society in an alliance to end homelessness. http://www.naeh.org/
The Urban Institute The Urban Institute is a nonprofit policy research organization to sharpen thinking about society's problems and efforts to solve them, improve government decisions and their implementation, and increase citizens' awareness about important public choices. A lot of cases are available online. http://www.urban.org
Transparency International This site provides case studies about how governments around the world are tackling corruption http://www.ti-bangladesh.org/bp/
United Nations Development Program Public-Private Partnership for Urban Development: This section of the GLN seeks to ensure that new PPP initiatives can learn from the global experience within other sectors, forms of partnership, and geographical areas. Here you will find information on PPP projects which goes beyond that available in the Project Database. This section presents an increasing range of case studies which provide high quality analyses of the substantive and operational issues surrounding PPP initiatives from around the world. http://www.undp.org/ppp/gln/case.htm
United Nations Educational Scientific and Cultural Organization This site provides case studies related to culture and science in various regions of the world and its relationship to public administration.
UNPAN Case Studies This site provides case studies from cities around the world: http://www.unpan.org/autoretrieve/content.asp?content=case%20studies
University of Georgia-Uzhgorod State University USAID/IREX Partnership Program will continue and expand a joint effort by the University of Georgia's Vinson Institute of Government and Uzhgorod State University to create the Center for Public Administration Reform and Assistance. This Center provides training and technical assistance to local governments in the Transcarpathia Region. There are cases available on line http://www.cviog.uga.edu/Divisions/grs/ukr/caselist.htm
University of Nevada Las Vegas This site provides case studies related to public administration. http://www.unlv.edu/Colleges/Urban/pubadmin/PROFPAP.HTM
Virginia the Commonwealth Competition Council Presents the Best Practices of State agencies and institutions of the Commonwealth of Virginia. This information is featured to provide users with new, enhanced, or innovative solutions to improve mission or organizational performance http://www.vipnet.org/ccc/best practices/bestpractices.html
Wired for Good This site provides advice from nonprofits that have implemented technology in their organizations. Stories range from e-mail, to relational databases, to tracking your vans using satellites. http://www.wiredforgood.org/resources/tech_lesson.html
World Bank Review the cases studies developed as training materials for the World Bank Institute’s learning programs on governance and anti-corruption. http://www.worldbank.org/wbi/governance/cases.htm
Washington State University Cooperative Extension Energy Program There are 31 case studies highlighting Washington employers from a range of industries and geographic areas. Learn why these businesses decided to offer work options, how their programs were implemented, what lessons were learned, benefits gained, and barriers overcome. http://www.cbdd.wsu.edu/telework/case/
Yale University PONPO's Cases in Nonprofit Governance Series is a unique curricular resource, offering perspectives on the dynamics of nonprofit governing boards http://www.ponpo.som.yale.edu/pubs/casesnpg.html
Governmental Resources for Case Studies
Association County Commissioners of Georgia Using search engine of this site with the keyword of case study, you will find case studies on water resource management and other topics. http://www.accg.org/PerformSearch.asp
Colorado Department of Natural Resources Case studies of trail projects involving significant wildlife issues http://www.dnr.state.co.us/trails/handbook/Section%203.PDF
Colorado Department of Public Health and Environment A case study on source water assessment techniques http://www.cdphe.state.co.us/wq/sw/appenf.pdf
Connecticut Department of Environment Protection, CT Case studies are available at: http://dep.state.ct.us/wst/p2/p2casest/
Delaware Department of Natural Resources and Environmental Protection Many case studies are available through the state search engine http://www.lib.de.us/search97cgi/s97cgi?Action=FormGen&ServerKey=Primary&Template=ddl-ois.hts
Department of Natural Resources of King County, WA There are case studies on construction recycling, sustainable building and others: http://dnr.metrokc.gov/swd/bizprog/sus_build/how_others.htm Also use search engine at: http://dnr.metrokc.gov
Federal Emergency Management Agency There are successful cases on emergency relief missions around the world: http://www.fema.gov/fima/success.shtm
Hazardous Site Health Evaluation Program, NJ This program is part of the New Jersey Department of Health and Senior Services, which has been a leading agency in conducting epidemiological studies of populations exposed to environmental hazards. http://www.state.nj.us/health/eoh/hhazweb/hlthstud.htm
Indiana Rural Development Council The following is a collection of success stories in rural Indiana that may help you to do similar projects in your community. http://www.state.in.us/irdc/success/index.html
Indiana Department of Workforce Development Success stories on job seeking and other workforce topics
Los Angeles Department of Water and Power, CA There are several case studies on water and power: http://http://www5.ladwp.com/bizserv/casestud/casestud.htm
Louisiana Department of Environmental Quality Provides case studies on environmental quality http://www.deq.state.la.us/remediation/ias/iascases.htm
Minnesota Department of Transportation A report on public involvement in Minnesota, containing case studies. http://www.dot.state.mn.us/pubinvolve/pdf/seplOhev.pdf
Minnesota Natural Resource Department The following is a list of studies that have been completed by the Surface Water Unit. Although the studies have not been reproduced in great numbers, copies could be provided on request. A contact person is listed if more information on a specific study is desired. http://www.dnr.state.mn.us/waters/programs/surwat section/tech_an/reports.html
Minnesota Office of Environmental Assistance Case on cost cutting: Preventing waste and pollution before they are generated makes more than economic sense -recycling and environmental purchasing can boost employee morale, improve worker safety, and reduce liability. http://www.moea.state.mn.us/berc/transpac.cfm
Minnesota Pollution Control Agency Nationwide case studies about pollution control are provided. http://www.pca.state.mn.us/hot/envsymp-case.html
New York City Department of Sanitation Case studies on sanitation, such as cutting cost and preventing waste http://www.cl.nyc.ny.us/html/dos/html/bw wast/7body.html
New York City Office of Emergency Management A case study titled as 'When Infrastructure Fails: A City's Response to a Major Water Main Break' http://www.ci.nyc.ny.us/html/oem/html/5th ave watermain.html
NOAA Coastal Service Center South Carolina This section provides a case study vulnerability assessment, complete with a GIS project file and data. Also included are links to Internet resources for obtaining useful data and information. Within this website, you can find many other case studies on different subjects http://www.csc.noaa.gov/products/nchaz/htm/case.htm
Ocean Planning Information System, SC The case studies represent a collaboration between the OPIS development team and members of the coastal management community. The agencies represented in these case studies were consulted to determine how the tools and information provided within OPIS can be applied to assist the activities of their office. http://www.csc.noaa.gov/opis/html/case.htm
Ohio State Employment Relations Board They have case studies on employee-management relations. http://www.serb.state.oh.us/newcase.htm or http://www.serb.state.oh.us
Quality Service Through Partnership They have case studies on quality assurance and performance improvement. http://www.state.oh.us/quality
Sierra Nevada Ecosystem Project, CA SNEP is the Sierra Nevada Ecosystem Study, a congressionally mandated 3-year study of the entire Sierra Nevada range. The study was managed by the University of California Centers for Water and Wild land Resources, Davis, CA under a research agreement with the U. S. Forest Service, Pacific Southwest Research Station, Albany, CA. Posted on this web site will be the final reports from this intensive study by an independent science team: http://ceres.ca.gov/snep/pubs/web/vl
The Commonwealth Competition Council, VA They present the Best Practices of State agencies and institutions of the Commonwealth of Virginia. This information is featured to provide users with new, enhanced, or innovative solutions to improve mission or organizational performance. http://www.vipnet.org/ccc/best_practices/bestpractices.html
The Florida Office of Program Policy Analysis and Government Accountability A research unit of the Florida Legislature under the oversight of the Joint Legislative Auditing Committee: Created to help improve the performance and accountability of state government, OPPAGA conducts studies on the performance of state agencies and programs to identify ways to improve services and cut costs. http://www.oppaga.state.fl.us/default.asp
The South Carolina Executive Institute The Executive Institute offers a limited number of case studies dealing with issues of public policy and management. They are for use in academic classrooms and in professional training settings and have been specifically written for the South Carolina Executive Institute. http://www.state.sc.us/ei/casestdy.htm
The U.S. Office of Personnel and Management Cases about performance measurement, leadership, incentives, etc: http://www.opm.gov/studies/index.htm
United States Environmental Protection Agency A number of organizations have undertaken efforts to incorporate environmental considerations into their purchasing decisions. These projects exemplify the commitment and initiative of the federal government and others to purchase environmentally preferable products and services and can serve as models for what you can do:http://www.epa.gov/opptintr/epp/documents/doccase.htm
United States General Accounting Office Best Practices Reviews identify other public and private sector organizations that are widely recognized for major improvements in their performace in a specific area, such as financial management. The processes, practices, and systems identified in these leading organizations are referred to as best practices and provide a model for other organizations with similar functions and/or missions. http://www.gao.gov/bestpractices/reviews.html
Virginia Governor's Best Practice Center of Department of Education Authorized by Governor Gilmore to work with local schools to help them meet the VA Standards of Learning (SOL). http://www.pen.kl2.va.us/NDOE/GBPC
Washington State Department of Ecology Hundreds of case study reports
Washington Strategic Planning Office of City of Seattle Twelve case studies of representative transit-oriented development projects throughout North America. Lessons from these case studies and the implications for Seattle are discussed http://www.ci.seattle.wa.us/planning/
Wisconsin Department of Natural Resource Cases about auto service, food processing, health care, etc http://www.dnr.state.wi.us/org/caer/cea/casestudy/more about.htm
Wisconsin State Department of Public Instruction This document was designed as a companion piece to an earlier publication, Wisconsin's Framework for Comprehensive School Health Programs: An Integrated Approach. Readers will benefit most from this document if they are familiar with the earlier publication. http://www.dpi.state.wi.us/dpi/dlsea/sspw/casestdy.html
Wisconsin Working Together Committee You may use this link to search case studies through the Best Practice database and submit your own Best Practice: http://workingtogether.state.wi.us
Political Science Cases One important way to obtain knowledge is to analyze experiences and practices. In public administration, a strong practice-oriented discipline, the case study has been treated as an effective strategy to develop knowledge as to theory and practice. Especially in public administration pedagogy, the case study is highly appreciated as a powerful way to teach public practitioners. The following includes on-line case study resources and the web address of institutions that collect and produce case studies in public administration.
Confronting Iraq I http://www.usatoday.com/educate/college/polisci/casestudies/20030212-iraq.pdf
Confronting Iraq II http://www.usatoday.com/educate/college/polisci/casestudies/20030212-iraq2.pdf
Rebuilding a Nation Afghanistan http://www.usatoday.com/educate/college/polisci/casestudies/20021009-rebuilding.pdf
One nation, divided - Part I: The "values gap" http://www.usatoday.com/educate/college/polisci/casestudies/20020813-nationdivided-a.pdf
One nation, divided - Part II: Religion http://www.usatoday.com/educate/college/polisci/casestudies/20020813-nationdivided-b.pdf
One nation divided - Part III: Changes http://www.usatoday.com/educate/college/polisci/casestudies/20020813-nationdivided-c.pdf
http://www.usatoday.com/educate/college/polisci/casestudies/20020724-homeland.pdf
http://www.usatoday.com/educate/college/polisci/casestudies/20021030-elections.pdf
http://www.usatoday.com/educate/college/polisci/casestudies/20011031-ps02.pdf
http://www.usatoday.com/educate/college/polisci/casestudies/20010831-ps01.pdf
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