The National Center for Public Performance (NCPP) at Rutgers University is a research and public service organization devoted to improving productivity in the public sector.
Founded in 1972, NCPP serves as a vehicle for the study, dissemination and recognition of performance measurement initiatives in government. In addition, NCPP specializes in research and teaching in the engagement of citizens and, through the generous support of The Sloan Foundation, has been able to undertake research and teaching in citizen-driven government performance, developing curricular resources, and delivering online training for public managers.
The E-Governance Institute
: The mission of the E-Governance Institute is to explore how the internet and other information and communication technologies (ICT's) have and will continue to impact productivity and performance on the public sector and how e-governance fosters new and deeper citizen involvement within the governing process.
The Institute of Business District Management (IBDM)
: IBDM provides timely and current research on the purpose, process, and performance of special districts with a concentration on business improvement districts, and public-private partnership administration.
The Shared Services Institute
promotes greater efficiency and effectiveness in the delivery of local public services through the promulgation of best practices and innovative ideas in delivery of local government services.
NCPP offers extensive publications on productivity and performance measurement, including the Public Productivity Handbook (1st and 2nd Editions), which represents the most comprehensive discussion of the subject, as well as the publication of more than one hundred volumes of Public Performance and Management Review.
Other projects include evaluation and case studies of jurisdictions working to measure performance and increase productivity, a consortium in support of developing performance measurement systems in New Jersey municipalities, and recognition of best practices and exemplary cases of public productivity.