Gregg Van Ryzin is an Associate Professor in the School of Public Affairs and Administration. Dr. Van Ryzin’s research focuses on the use of surveys and other social science methods to measure the performance of government and nonprofit organizations and to evaluate program outcomes. He also conducts research on citizen satisfaction with public services and other public attitudes toward government. He teaches courses in statistics, research methods, program evaluation, and performance measurement and has published over 25 articles in scholarly journals in the fields of public administration, policy analysis, and urban affairs. He is also author (with Dahlia Remler) of Research Methods in Practice (SAGE Publications: 2010). Prior to joining Rutgers University, he was on the faculty of the School of Public Affairs, Baruch College / CUNY, where he served for eight years as the faculty director of the Baruch Survey Research Unit. Prior to becoming an academic, he had a post-doctoral professional career in evaluation and survey research in Washington, DC. He received his PhD in psychology from the City University of New York in 1991 and his BA in geography from Columbia University in 1985.