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Rutgers Business School (RBS) |
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(Feb 2003) |
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Guides on Statistics |
Operations Management |
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(Click on Topics or scroll down the page; This syllabus is subject to modification) Course Description: We explore concepts and methodologies pertaining to
the delivery of services and the manufacturing of goods. We include quality
issues, inventory management, supply chain management, forecasting, simulation
techniques, and queuing theory as it relates to improved cycle times,
lead-times, and customer satisfaction. Variability and uncertainty associated
with operational processes is a main focus. The influence of information
technology, and e-business on operations is examined. User friendly
software help us with some of the complex computations in analyzing and
formulating operational policies.
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Email : Please begin "Subject" line with course initials OM |
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Downloads |
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Search
Engines: Vivisimo | WiseNut | Teoma | Altavista | Yahoo | HotBot | Google | Excite | Lycos | Search Engine Watch |
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Topics |
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Supply Chain Management I |
Chapter 12 pp.521-523 and notes |
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2. |
Inventory Management I |
Chapter 13 p.552, 564-568, notes |
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3. |
Probability & Statistical Concepts |
A review, notes |
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4. |
Simulation |
Suppl. to Chapter 19 pp.854-868 |
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Supply Chain Management II |
Chapter 12 pp.508-520 |
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6. |
Inventory Management II |
Chapter 13 pp.542-556, 568-574 |
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7. |
Queueing Theory-
Waiting Lines |
Chapter 19 pp.818-835, 839-845 |
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8. |
Process Quality
Control- SPC |
Chapter 10 pp.418-435, 438-443 |
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9. |
TQM and Process Improvement Tools |
Chapter 11 pp.470-489 |
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10. |
Forecasting |
Chapter 3 pp.70-107 |
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11. |
Selected ‘mini topics’ |
see note to readings |