Shared Services Project

As part of its efforts to offer positive suggestions for overcoming the state’s fiscal burdens, the National Center for Public Performance (NCPP), a component of the School of Public Affairs and Administration at Rutgers-Newark, has presented testimony to the New Jersey Legislature which included national and international case studies to highlight the benefits of streamlining costs. Several states throughout the United States have implemented such practices, and outcomes have provided evidence that sharing services does, in fact, save municipalities time and money.

National Center for Public Performance

NCPP is a research and public service organization devoted to improving performance in the public sector. Founded in 1972, NCPP serves as a vehicle for the study, dissemination and recognition of performance measurement initiatives in government. In addition, NCPP specializes in research and teaching in the engagement of cititzens.

E-Governance Institute

The E-governance Institute's mission is to explore how the internet and other information technologies (IT) have and will continue to impact on the productivity and performance of the public sector and how e-government fosters new and deeper citizen involvement within the governing process.

The Institute is committed through its work to supporting the gathering and sharing of knowledge, information and data in order to increase the understanding of how e-governance can strengthen the fundamental partnership between the public sector and the private citizen.

Public Performance Measurement and Reporting Network

The Network is an Alfred P. Sloan funded initiative derived through the National Center for Public Performance, which has existed for over 30 years. The Network's mission is to create and strengthen connections amongst citizens, government officials and administrators, nonprofits and other groups in assessing public sector performance.

Research Publications: The following publications are available to download here. Viewing a PDF file requires Acrobat Reader, which is built into most browsers and can be downloaded free from Adobe.

• Public Management & Administration Illustrated Edited by Marc Holzer and Etienne Charbonneau, 2008 (For more information)
• Teaching Resources Guide for Public Affairs and Administration Edited by Marc Holzer, Associate Editor Portia Dinoso, 2007.
• Citizen-Driven Government Performance Edited by: Marc Holzer and Se-Koo Rhee, 2006
• E-Governance Institute Publications: Digital Governance in Municipalities Worldwide 2007 by Marc Holzer and Aroon Manoharan; 2005 by Marc Holzer and Seang-Tae Kim; Digital Governance in Municipalities Worldwide 2003 by Marc Holzer and Seang-Tae
• Research and Information Resources for Public Administration, Editors: Marc Holzer, Audrey Renning-Raines, and Wenxuan Yu, 2005
• Frontiers of Public Administration, Proceedings of the Second Sino-U.S. International Conference: Public Administration in the Changing World, Beijing, China, May 24-25, 2004. Editors in Chief: Marc Holzer, Mengzhong Zhang, Keyong Dong
• Case Studies and Curricular Resources The case studies highlighted throughout this booklet are the core of the “Citizen-Driven Performance Measurement Curricular Project.” The case studies focus on performance assessment and citizen involvement. Funded by the Alfred P. Sloan Foundation.

Research Exhibitions:

• Reinventing Newark: Visions of the City from the Twentieth Century(Exhibit Guide), 2005
• Red Tape from Red Square This collection is part of the rediscovery of a larger body of creative resources ranging over novels, poetry, films, drama, musicals, songs, sculpture and other such endeavors. Many of these works have been analyzed from administrative perspectives, public and private, in a growing body of scholarly works. In the field of public administration this analysis dates at least to Waldo's The Novelist on Organization and Administration (1968); Holzer, Morris and Ludwin's Literature on Bureaucracy (1979); and Goodsell and Murray's Public Administration Illuminated and Inspired by the Arts (1994). That dialogue continues on a regular basis in the journal Public Voices and through the Section on Humanistic, Artistic and Reflective Expression (SHARE) of the American Society for Public Administration. The cartoons in this exhibit are illustrative of work in the XIX Century, and the first half-century of the Soviet Union. They were collected at the initiative of Marc Holzer of Rutgers University and through the endeavors of Pavel Makeyenko and Helen Lvova of the Russian Academy of Sciences.